Noah is a software application by HIMSA that provides a framework for testing and diagnosing problems with hearing aids.

Rexton and Siemens Connexx Module Freezes NOAH System 3

Over the weekend I worked on upgrading several laptops from Windows Vista to Windows 7 and updating NOAH System 3 from version 3.6.1 to 3.7.0.  Across the board we experience issues with the Connexx module hanging up and crashing NOAH System 3.  The problem, I found, was with the database used by the Connex module.

If you experience this problem, try the following.

  1. Close NOAH and any modules you might have open.
  2. On your Status Bar (the block in the bottom right-hand corner with the icons), locate the SQLAnywhere icon, which should look like an orange and white lightning bolt. Right-click the SQLAnywhere icon and select “Shutdown” to close the database.
  3. Open NOAH, and try any of the CONNEX modules. The modules should start the database automatically and then open successfully.
  4. If this works, delete the SQLAnywhere launcher from the Startup folder on your Programs menu.

This solution worked on my clients laptops and may not work for you.  I’m not affiliated with HIMSA, NOAH, Siemens or Rexton.  Though I will try to help if you post a question in the comments, I don’t have much knowledge specific to this software.