CCC Pathways is an estimating application for auto repair and and appraisal businesses and is commonly installed as a client/sever package. I work for a technical school and have installed and supported Pathways for several years. This post documents the process of installing CCC Pathways and provides solutions to common problems.

Much to the displeasure of everyone the IT industry, some software companies still insist on utilizing floppy disks. Rarely are floppies used to distribute software, but they are used for anything from boot disks and recovery disks to distribution of software licenses. Ironically some of your business’ most critical files could be stored on floppy disks, the most undependable of all media. To some this tip might be a no-brainer, but regardless, it may one [...]

In a previous post I talked about the importance of keeping your software current by installing patches and updates. Microsoft, in an effort to make this process as painless as possible, has made updating an integrated part of their operating systems. This article will explain how to turn on automatic updating in Windows XP and Vista and discuss best practices about it’s configuration.

Most users will buy a computer, load it with their favorite software and forget about it. Things might be just fine for a while, but eventually your once speedy machine will start to drag, you’ll experience lag and crashes that prevent you from getting your work done, and viruses, spyware, and other digital nastiness might even creep into your system. You’ll eventually have to pay a technician to fix the problem, or will treat your computer as a disposable commodity and simply buy a new one. One of the critical tricks that computer technicians have up their sleeve are software updates, and when I tell you how easy they are, you’ll kick yourself for wasting your money.

Though the web browser is probably the single most frequently used software application on any individual’s computer, few people know how to describe it. This article will explain what a web browser is, what it does, and how to choose the best one to fit your needs.